Terms & Conditions / Delivery Information
Terms & Conditions
Shipping and Payment
Shipping costs for orders from us depend upon the method and option you choose. No order will be shipped unless full payment has been received/cleared.
We do our best to get your order to you as soon as possible.
You may return most items sold by us within 15 days of delivery for a full refund. We will also pay the return shipping cost if the return is a result of our error.
Please note that we are unable to exchange items, however, if you received a damaged, defective, or incorrect item, we will replace it.
We cannot accept returns for any product missing the online order number and/or shipping code.
We will only issue partial refunds if:
- The item that is returned more than 15 days after delivery.
- Any book/CD has obvious signs of use.
- Any item that is not in its original condition or is damaged.